Specialist healthcare is an unaddressed burning concern in semi-urban and rural India and iClinic is here to fill that void and make specialist healthcare a reality in tier 2 and tier 3 cities in the country. Close to 20 million of our population, primarily residing in tier 2, tier 3 cities, is languishing in poor health with little or no access to quality medical assistance. iClinic has taken on the herculean task of reaching out to them through providing onsite specialist medical care by successfully establishing the much needed connect between local doctors and specialists in metros to ensure the best medical assistance for the small town patient.
iClinic Healthcare was conceptualized and founded jointly by Mr. Sanjoy Mukerji, Ex-Chief Commercial Officer of Vodafone India and Mr. Varun Berry, Managing Director, Britannia Industries Ltd to make quality healthcare a reality in India.
iClinic operates through a one of a kind model wherein it has tied up with local hospitals in tier 2, tier 3 cities where the doctor can facilitate a consult with a renowned specialist sitting in a metro through a simple video call. "So we are not only giving you 24/7 online medical solutions like many other healthcare portals in the online space but actually conducting an onsite physical and virtual consult. This, I feel is our USP as we are reaching out to people directly through local doctors who facilitate specialist consults. So it is not just a cut and dry online medical help site which is rolling out medical prescriptions and advice but actually delivering good quality healthcare with a human touch among a section of population which is neglected and in desperate need of specialist healthcare," said Mr. Sanjoy Mukerji, Managing Director, iClinic.
Ram Prasad, father of 2 year old Vishal, had given up all hope when his son was suffering from violent seizures and the doctors at Karnal were not able to decide on what to do next. The parents had no other option but to shift him to another hospital in Chandigarh but the little child was in no state to travel. Dr. Om Narain who was handling Vishal's case further elaborates saying, "We required urgent consultation from a pediatric neurologist but since there are not many such specialists in Karnal, we turned to iClinic for help. The iClinic team promptly arranged a session with renowned pediatric neurologist Dr. Saurabh Chopra within 2 hours and based on his advice, Vishal was successfully treated in the same hospital in Karnal. iClinic saved the family from the hassle of shifting Vishal and the risks and expenses associated with it."
iClinic Healthcare has also reached out to patients who have no insurance and access to quality healthcare in this country. Dr. Rajiv Gupta (associated with iClinic) shared, "We came across a patient Jyoti, 23, a poor lady suffering from headache, vomiting and seizure. A MRI was done as doctors had a query regarding "space occupying lesion" and "infected pathology". However, the radiologist at Karnal was not very sure. Hence, we took an online consultation and neurologist Dr. Shamsher Dwivedee reviewed the film and said this is was an infected lesion and she needs to be given antibiotics and antifungal medicated cream. This brought about a considerable improvement in the patient and saved her money and time. She would have had to spend Rs. 4 lakh if she went to Delhi to get treated and here we could manage the expenses in less than Rs. 30, 000."
iClinic has helped many such patients get access to specialist healthcare and is currently reaching patients in over 40 remote towns in India as a first step to reaching millions in the need of specialist care across over 1000 towns. iClinic has already started its operation in Karnal, Jind, Kurukshetra &, Sirsa in Haryana, Mandi (Himachal Pradesh), Agartala in Tripura, Kosi in UP - and a pilot unit in Lagos, Nigeria. People from neighbouring towns are also finding it convenient to come to iClinic centres to consult specialists in Delhi and Kolkata.
"The long term vision is to have 'iClinic consult facility' in every hospital in tier 2, tier 3 India and connecting their patients with super specialist doctors. Healthcare should no longer be a distant dream for these people," remarked Mr. Mukerji.