Pune - MphasiS', a leading IT service provider launched its Global Command and Control Centre in Pune, India today. The Global Command and Control Centre (GCCC) further expands MphasiS' Infrastructure Outsourcing capability and will extend services to customers in India and global markets including the U.S., Europe, and Asia Pacific Japan.
The MphasiS GCCC is an integrated Infrastructure Outsourcing services platform delivering Remote Infrastructure Monitoring (RIM) Services. This includes seamless remote monitoring of IT infrastructure, security and Network operations located worldwide.
The GCCC integrates industry-leading expertise, a World Class Tooling Framework, a proven IT services methodology, and innovative management technology to provide best in class RIM services. The MphasiS RIM platform leverages the HP toolset, combined with world-class infrastructure and a skilled resource base in Pune. With a strong solution driven approach and focus on predictable outcomes, the GCCC services will transform clients, and enable them to become flexible, responsive, manage risk and reduce costs.
"The GCCC is an important addition to our already comprehensive RIM portfolio, which will enhance our Infrastructure Outsourcing capabilities. This key investment will help customers leverage our comprehensive end-to-end services in the RIM domain and accelerate our direct sales efforts. The GCCC will position us strongly in the stand alone RIM domain, selective out tasking and selective outsourcing opportunities." Said P. A. Krishnan, President Global Infrastructure Outsourcing & APJ Sales. "Our deep understanding of the Infrastructure Outsourcing Framework differentiates us, as does our ability to transform our customer's business and deliver predictable outcomes." he added.
The GCCC will, to begin with house over 600 highly technically trained staff supporting over 450 clients, Globally. MphasiS Pune, currently has over 6,000 employees and 2,000 of these are dedicated to the Infrastructure Outsourcing business. The GCCC will create a sustainable and scalable Global Delivery Platform delivering RIM services seamlessly and by connecting & networking the MphasiS' Global delivery centres delivering Applications, BPO and ITO services to clients Globally.