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TCS is a Leader in Banking Operations Services: Everest Group

Posted On : 2023-09-25 16:17:45( TIMEZONE : IST )

TCS is a Leader in Banking Operations Services: Everest Group

Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) has been recognized as a Leader in Everest Group's PEAK Matrix® for Banking Operations Services.

In an assessment of 34 leading banking operations services providers, TCS was placed highest for its vision, capability, and market impact. The report highlights TCS' well-rounded capabilities across the full spectrum of banking services and coverage across all major buyer geographies and client segments. It also speaks about TCS' good client retention and recent growth in new locations like Canada, Australia and Ireland.

Highlighted as a key strength is TCS' BPaaS and consulting-led approach with a high focus on transformation and hyper-automation. The report further talks about TCS' ability to swiftly hire and cross-train staff and to complete projects very quickly. It says that the company is investing in developing future models such as ESG, cognitive solutions and other in-house automation tools such as a dispute resolver and automated appraisal review.

"Evolving client expectations, changing regulations and technology innovation are pushing banks to become more agile and resilient in their operations. TCS is helping banks build newer operating models and accelerate transformation by combining its expertise in AI, analytics, and automation with its advisory-led approach. TCS brings the power of its ecosystem partnerships and domain experience to provide holistic support to banks," said Susheel Vasudevan, Business Group Head, BFSI - Americas, TCS. "This recognition as a Leader reflects our commitment to drive sustainable transformation for our clients and make their operations future-ready."

TCS is one of the world's largest providers of services and solutions to the financial services industry, and has been helping leading banks and financial institutions across the world in their growth and transformation journeys. Using its deep domain expertise, contextual knowledge, intellectual property and knowledge of global regulatory norms and risk management guidelines, TCS helps its clients leverage high levels of intelligent automation to reimagine their operations, enhancing their agility and competitiveness.

TCS' suite of cognitive-enabled business process services and solutions cater to all segments within banking. These include:

Retail banking and cards services: TCS cater to the needs of a broad spectrum of clients from fintechs to neobanks, payment processors, card networks, building societies, regional and global banks and offers a wide range of services from originations, fraud and risk management, servicing, payments, accounting and reconciliations, merchant services, disputes, collection, personal and private banking. TCS' domain capabilities are augmented with accelerators, BPaaS solutions and AI and ML assisted hyper automation bring further efficiencies in operations and derive dynamic customer insights. Its consulting practice further helps clients transform and redesign their existing processes.

Commercial Banking services: TCS offers comprehensive coverage across payments and cash management, trade finance, and commercial lending operations. Its domain expertise, vast experience in operation processing, and cognitive solutionssuch as the TCS Trade Finance Transformation suite, enable financial firms to digitize and automate manual tasks, improve process efficiency, and elevate customer experience. TCS' strong governance framework helps mitigate risks and comply with regulatory requirements.

Lending services: TCS supports the entire value chain of operations for residential mortgage and loan operations for top global banks and lenders, leading mortgage non-bank lenders, mortgage servicers, correspondent lenders, allied service providers such as mortgage insurance companies, and title and information service providers. Its modern, innovative suite of digital mortgage solutions built on a microservices architecture covers the full spectrum of the mortgage value chain from lead generation and management, omni-channel point of sale, cognitive document digitization, digital underwriting, and closing to digital servicing. These solutions help tackle some of the most difficult challenges facing the industry and allow lenders to enhance the borrower experience, drive efficiency through simplification and automation as well as establish a solid foundation for continuous innovation. TCS' newly launched origination platform along with its suite of digital solutions are generating significant interest across the globe.

"TCS demonstrates a comprehensive suite of banking services, spanning the entire range of banking operations. With a widespread presence across significant buyer geographies and diverse client segments, TCS employs a strategy centered around BPaaS, consulting and have a strong emphasis on transformative solutions and hyper-automation," said Sahil Chaudhary, Practice Director, Everest Group. "It maintains a good track record in client retention within banking BPS, with a substantial portion of its revenue generated from repeat accounts. The company's growth extends to new frontiers, as evidenced by its expansion in locations like Canada, Australia, and Ireland over recent years. These capabilities have enabled it to achieve a Leader recognition in Everest Group's Banking Operations - Services PEAK Matrix® Assessment 2023."

Shares of Tata Consultancy Services Limited was last trading in BSE at Rs. 3602.65 as compared to the previous close of Rs. 3583.95. The total number of shares traded during the day was 32498 in over 4575 trades.

The stock hit an intraday high of Rs. 3633.05 and intraday low of 3564.55. The net turnover during the day was Rs. 117094383.00.

Source : Equity Bulls


TataConsultancyServices INE467B01029 TCS Leader EverestGroup PEAKMatrix BankingOperationsServices