Subex Azure Ltd on May 21, 2007 has announced two new additions to its fulfillment solutions suite, Syndesis Business VoIP Express and Syndesis Consumer VoIP Express. The Company's Fulfillment Solutions will help telecom operators rapidly create and cost-effectively deliver advanced network and application services that drive profits and customer growth in today's increasingly competitive telecommunications market place.
The VoIP Express solutions are subscriber-centric fulfillment bundles that accelerate the creation and automate the complex provisioning of VoIP offerings tailored to the business or consumer markets. With an extensible, multi-service platform at the heart of the VoIP Express solutions, telecom operators can achieve shorter time-to-market for innovative VoIP services while laying the foundation for a variety of advanced offerings, such as IPTV, N-Play, bundles, software-as-a-service and other hosted applications. The solutions are designed to provide support for leading VoIP and next-generation solution vendors, including Broadsoft and Sylantro.
The product enables flow-through automation and integrated management for hosted VoIP services, including customer premises equipment (CPE) management and coordination of IP-PBXs, Media Gateways, Feature Servers, and Softswitches, as well as the data network. Business VoIP Express allows end-user customers to tailor business voice services in real-time, defining features and preferences such as 4 - digit dialling, hunt groups, direct inward dialling, voice mail and per-service trunking - all without manual intervention by the telecom operator. Its unified platform design allows operators to easily launch and deliver various business services, including hosted VoIP, IP-VPNs, software-as-a-service, hosted applications and more - speeding new services to market while improving operational efficiencies.
It also enables flow-through automation and integrated management for consumer VoIP and N-Play services, supporting peak demand, subscriber self-serve and the spontaneous impulse purchase of dynamic offerings, while providing true end-to-end fulfillment control, including CPE and residential gateway management. With Consumer VoIP Express, telecom operators can take VoIP beyond standard low-margin voice, delivering consistent service quality and compelling service bundles. It helps operators shrink development time frames fix new offerings, such as Double-, Triple-, Quad-, or N-Play bundles, and speed innovative services to market to leapfrog the competition.
The Company will conduct demonstrations of these new products alongside Alcatel-Lucent at the upcoming TeleManagement World conference (booth # 96) in Nice, France, May 20-24, 2007. The Company's fulfillment solutions are a central component of Alcatel-Lucent's OSS portfolio for Triple-Play and next-generation services.
Both the products share common technologies that allow operators to:
- Accelerate VoIP solution deployment and minimize project risk with a fulfillment platform that is flexible, production-proven, and features off-the-shelf support for leading VoIP vendors.
- Automate fulfillment for both hosted business offerings and consumer VoIP and N-Play services.
- Turn networks into a competitive advantage with intelligent, end-to-end fulfillment that adapts connectivity to the often fluid needs of application- and content-based services and higher-level applications
- Leverage open service configurations for better subscriber customization and control, improving customer satisfaction with self-service portals and on-demand feature changes that enable "sticky" services tailored to the "market of one"
"As operators look to differentiate themselves with new and innovative services, speed to market and customer, satisfaction are critical success factors," said Mark Nicholson, CTO for the Company. "Building on the strong momentum of our Express fulfillment platform, we are now focussed on helping customers deliver VoIP services faster and with much less risk. You can expect the Subex Azure Express suite of service fulfillment solutions to grow as we continue to simplify many of the most difficult operational challenges facing the telecommunications industry."