Unicommerce launches GenAI conversational assistant, UniBot

Unicommerce, India's leading e-commerce enablement SaaS platform, today announced the launch of UniBot, a GenAI-driven conversational chatbot designed to streamline e-commerce operations for sellers and warehouse teams.

UniBot will provide a voice interface for executing tasks, retrieving insights, and managing crossfunctional operations - all simply by asking the chatbot. For instance, a sales leader may request UniBot to provide an overview of the week's marketplace sales performance, while a warehouse manager might instruct it to display today's pending orders and identify any delays that require immediate attention.

Built to reduce operational complexity and decision time, UniBot allows users to handle bulk orders with natural language commands. Staff can easily generate picklists, invoices, and labels, and generate analysis by sales channel, SKUs, warehouses, and turnaround time - all without switching between multiple dashboards.

It also provides instant analytics on orders and inventory levels, giving teams real-time insights to make faster, smarter decisions, thereby allowing them to do more in less time and without need for extensive training.

With support for both Hindi and English, UniBot is accessible to warehouse teams, back-office staff, managers, and leadership alike. By making operational data conversational and instantly retrievable, it reduces training needs and boosts productivity across the fulfillment ecosystem.

UniBot is designed to work seamlessly with its flagship platform Uniware (Order and warehouse management), Video Management Solution, Unicapture, and reconciliation tool Unireco.

Speaking about the recent development, Kapil Makhija, MD & CEO of Unicommerce said, "Indian e-commerce is entering a technology-led, efficiency-first era. UniBot marks Unicommerce's next step toward building an AI-first operational workspace for India's rapidly expanding e-commerce ecosystem. As order complexity rises, our focus is on building technology that simplifies execution, strengthens visibility, and enables every seller to compete with enterprise-level agility."

Shares of Unicommerce Esolutions Limited was last trading in BSE at Rs. 118.00 as compared to the previous close of Rs. 118.60. The total number of shares traded during the day was 7673 in over 186 trades.

The stock hit an intraday high of Rs. 119.15 and intraday low of 115.85. The net turnover during the day was Rs. 898871.00.

Source : Equity Bulls

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UnicommerceEsolutions INE00U401027 SoftwareProducts