MindTree announces Infrastructure Management & Technical Support Practice

MindTree Consulting Ltd on March 28, 2007 has announced that it has launched an Infrastructure Management and Technical Support (IMTS) business. The Company's IMTS business undertakes the end-to-end responsibility of managing the IT infrastructure of global enterprises and provides private-labeled technical support for enterprise class technology products. The new practice has quickly ramped up to a team of over 100 people and serves fifteen customers around the world.

"Falling telecom costs, coupled with the fact that most of the managed platforms are Web enabled, provide a boost to this sector," said Ram C Mohan, the Company's Consulting Vice President and Head of Infrastructure Management & Technical Support Services. "Resources can be managed remotely, without having to download any data. Technology also addresses the key issue of security. Moreover, since the Indian IT prowess is proven, organizations globally are now comfortable in sharing critical application with Indian service providers."

As part of the Infrastructure Management Services, the Company will offer server and storage management, network management, database administration and management, performance management and IT helpdesk. The Company will offer technical support for packaged applications and enterprise products, leveraging several years of experience in business application development and product realization services.

In order to support its customers, the Company has set up a state-of-the art network operating center (NOC) that will help monitor, manage and operate enterprise infrastructure remotely.

The Company's 15 customers for the IMTS practice include a large U.S.-based online ticketing distribution Company, hi-tech Companies from the U.S. and Europe and several banks in Asia.

"For MindTree's future growth, it is important to have a balanced mix of predictable, annuity-based customers and project-based customers," said Ashok Soota, Company's Chairman & Managing Director. "Infrastructure Management and Technical Support Services offer high predictability and have strong growth potential. There is a large untapped market in this sector which is increasingly becoming open for off shoring. Many of our existing customers are also asking us to serve them in these areas. This service will complement the application development, maintenance services and testing that MindTree currently offers."

Source : Equity Bulls

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