Firstsource in collaboration with UiPath unveils the Firstsource Automation League program

Firstsource Solutions Limited (NSE: FSL, BSE: 532809), a leading provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, unveiled the Firstsource Automation League - a citizen development program to democratize automation and empower the workforce. The program equips employees, even those without a programming background, to identify automation opportunities and build solutions, accelerating efficiency and cycle time. The Firstsource Automation League training methodology has been developed in collaboration with the company's automation partner UiPath.

The research conducted during the run-up to the project highlighted the importance of both instilling an automation mindset as well as establishing automation skilling and rigorous mentoring programs. In keeping with the findings, Firstsource developed a structured curriculum in partnership with leading digital transformation trainers Tiny Magiq. The curriculum harnesses the cumulative power of making small changes using motivational techniques, based on Stanford behavioral scientist B.J. Fogg's model of creating tiny habits.

"The urgency and need for automation technologies is stronger now than ever. As part of the First Automation League pilot program, citizen developers have built over hundred bots. The program is helping build a digital mindset culture across Firstsource, driving innovation, boosting efficiency, and enhancing customer experience," said Sundara Sukavanam, Chief Digital Officer at Firstsource.

Citizen developers across Firstsource are currently being trained on the UiPath platform. First, they identify tasks that are best suited for automation using the Automation Hub and follow it up by building and publishing the solution in Studio X - the no-code platform with pre-designed templates for accelerated development.

"Firstsource is embracing the power and potential of citizen developers with StudioX. It's a pleasure to partner with an organization as committed to unlocking human potential through automation, as we are," said Brandon Nott, SVP Product Management at UiPath.

In an increasingly digital-first world, Firstsource is pioneering the democratization of automation within the enterprise by integrating its people, processes, and technology to drive meaningful business outcomes. The Firstsource Automation League is transforming work at Firstsource by helping employees inculcate a digital mindset and become more client-focused and productive.

Shares of FIRSTSOURCE SOLUTIONS LTD. was last trading in BSE at Rs.138.8 as compared to the previous close of Rs. 140.8. The total number of shares traded during the day was 236967 in over 3529 trades.

The stock hit an intraday high of Rs. 143.4 and intraday low of 137. The net turnover during the day was Rs. 33207853.

Source : Equity Bulls

Keywords