Happiest Minds partners with Lakeside Software to deliver Workplace Analytics Services

Happiest Minds Technologies, a next-generation digital transformation, infrastructure, security, and product engineering services company, today announces its partnership with Lakeside Software to provide Workplace Analytics, Asset Optimization, Artificial Intelligence Operations (AIOps) and Desktop Transformation services. The partnership with Lakeside Software mainly focuses on Workplace Analytics through which IT teams determine which investments will yield the best productivity dividends by analyzing business usage and the need for IT resources. As a Reseller and Partner of Lakeside Software, Happiest Minds is committed to enhancing the business efficiency and user experience for its customers.

Girish Chandangoudar, General Manager, Head of Infrastructure Services, Happiest Minds Technologies, said, "We are excited to partner with Lakeside Software. Our digital transformation capabilities, combined with proven outcomes delivered by Lakeside Software's SysTrack product, will further strengthen our Smart and Secure workspace services offering to enhance user experience and reduce IT costs."

Lakeside Software offers SysTrack, a SaaS-based tool which analyzes data from the end-user computing devices and infrastructure to provide visibility to CXOs. It allows them to understand user experience, user personas and asset utilization to allow optimization from a productivity and cost perspective. Key business use cases addressed by Lakeside SysTrack are:

- Workplace Analytics
- User experience scoring
- User segmentation and persona definition
- Software and hardware asset optimization and rationalization.
- Artificial intelligence operations (AIOps) to resolve issues predictively and proactively
- Root cause analysis and automation of issue resolution
- Desktop transformation

David Taylor, Director, Channel EMEA, Lakeside Software, said, "We are honoured to be working with Happiest Minds Technologies and to their technology of choice power their workspace services and deliver better user experience and enhanced service levels to their customers. We are looking forward to building a productive partnership driven by a focus on improving productivity and efficiency for our mutual customers."

Source : Equity Bulls

Keywords