DDA goes online computerisation to serve Delhi citizens better

Delhi Development Authority to go for online computerization to provide efficient services to the citizens of Delhi. The Authority has decided to computerize all the operations and functions of the organization under computerization programme called, Integrated Management System, IMS. The system will automate all functions and operations of the DDA and usher in a new era in the working of the Authority and will be of immense benefit to the citizens of Delhi.

The online computerization will improve the citizen interface, increase transparency in DDA operations, bring out efficiency in processing papers and provide speedy information access. For the DDA, the computerization will provide effective information management system, help decision making, provide seamless information flow between various departments of the Authority, help re-engineer various processes, improve information reliability, and will connect all DDA offices through state of art networking infrastructure.

The Delhi Development Authority awarded the work of complete online computerization to M.S Birlasoft Limited, which is a leading provider of information technology, services in both onshore and offshore organizations. Birlasoft’s services include application development, support and maintenance, enterprise application implementation, integration, infrastructure management and quality assurance and testing.

Source : Press Information Bureau

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