Mutual Funds Commodities Research Tax Planning IPO Our Team Contact Us    
Stock Report

| More

IndiGo advises clients on fastest ways to access customer service

Posted On: 2020-05-28 23:50:01

IndiGo has been proud to reinstate its passenger operations this week, operating over 200 flights a day to 51 cities around the country. At the same time, we are painfully aware that continuing last minute changes in regulations, mandated by State Governments at short notice, are causing a huge number of disruptions for our customers, and accessing our call centre has become very difficult. Our incoming call volume has spiked sharply, but owing to the lockdown regulations in various cities we have been unable to deploy a full work force at our call centres. As India's most reliable and trusted airline, we are very aware that our service is not up to our usual high standards and we are all working hard to improve it.

We will be notifying all customers in case of any change in flight schedule. We would like to encourage all our customers to use our website if possible, where we will be offering "Plan B" as the easiest means to rebook flights. If facing difficulty, customers can use the Dottie chat functionality on the website or contact us on social media. Customers should not contact our call center by voice if at all possible. In case we are not able to offer an alternative, and the trip has to be cancelled, then we will place the amount paid into a credit shell within 24 hours.

Rono Dutta, IndiGo's CEO, commented, "As India's most trusted airline, we pride ourselves on the quality of our customer care in these difficult times. My whole team and I are working intensively to deal with the last-minute changes to our schedules, and I apologize to those customers who cannot get through quickly to our call center. By using our automated chat and social media, we will do our best to address your issues speedily."

Shares of InterGlobe Aviation Ltd was last trading in BSE at Rs.977.65 as compared to the previous close of Rs. 953.7. The total number of shares traded during the day was 108901 in over 4506 trades.

The stock hit an intraday high of Rs. 983.9 and intraday low of 944. The net turnover during the day was Rs. 105561810.

Source: Equity Bulls

Click here to send ur comments or to

Other Headlines:

Cipla Limited updates on US arm's agreement with Pulmatrix, Inc. USA

The Phoenix Mills Limited board approves fund raising proposal

City Union Bank Ltd to raise Rs. 600 crore through QIP

First Container vessel carrying Export Cargo from India to Bangladesh

MBL's Performance for the year ended 31st March 2020

Den Networks Ltd board to announce first quarter results on July 20, 2020

AU Small Finance Bank Ltd board to approve 1st quarter results on July 23, 2020

Sundaram-Clayton Ltd board to consider Q1FY21 results on July 30, 2020

Kwality Pharmaceuticals Ltd FY2020 consolidated PAT up at Rs. 8.31 crore

Mahindra Holidays & Resorts India Ltd board to approve 1st quarter results on July 31, 2020

Mahindra Lifespaces appoints Parveen Mahtani as Chief Legal Officer

Vedanta launches phase 2 of 'Meal for All' program

Muthoot Finance launches cashback scheme for customers amid COVID-19

Kanchi Karpooram Ltd's expansion delayed, expects to complete by December 2020

International Conveyors Ltd board recommends dividend of Rs. 0.20 for FY20

CRISIL Ltd board to Q2CY2020 results on July 21, 2020

Godrej Industries Ltd board approves raising Rs. 750 crore through NCDs

Aditya Birla Capital's subsidiaries record over four million customer interactions on digital service platforms

Shiva Texyarn launches Medic Virostat Mask at Rs 49

YES BANK FPO of Rs. 15,000 crore opens on July 15, sets Price Band between Rs. 12 to Rs. 13

COVID-19: Liberty Shoes expects 35%-45% fall in revenues this fiscal

Acuite downgrades long term rating of Goa Carbon Ltd

Hatsun Agro Product Ltd board to approve Q1 FY2021 results and interim dividend on July 21, 2020

TVS Motor Company Ltd board to consider 1st quarter results on July 29, 2020

Rajratan Global Wire Ltd board to announce Q1FY21 results on July 21, 2020

5paisa Capital Ltd swings to profit in Q1 FY2020-21

Universal Autofoundry Ltd FY2020 consolidated loss at Rs. 4.05 crore

India Home Loan Ltd Board recommends Final Dividend of Rs. 0.15

HDFC board to announce Q1FY21 results on July 30, 2020

India Home Loan Ltd Q4 FY20 PAT soars to Rs. 1.64 crore

The South India Paper Mills Ltd board to announce Q1FY21 results on July 30, 2020

Asian Oilfield Services Ltd - Business Update

L&T board to announce Q1 FY2021 results on July 22, 2020

HeidelbergCement India Ltd board to announce quarterly results on July 22, 2020

Asahi Songwon Colors Ltd board to approve Q1FY21 results on July 21, 2020

Mr. Subramanian Sarma Inducted as Executive Director on L&T Board, Mr. S V Desai & Mr. T Madhava Das elevated

Glenmark commences 1000 patients Post Marketing Surveillance study with COVID-19 who are administered FabiFlu®

Quick Heal redefines Consumer Security in India

CARE reaffirms rating of Bhageria Industries Limited

Adani Ports and Special Economic Zone Limited updates on ratings from global rating agencies

Birlasoft intelliOpen™ supports safe return-to-work strategies

Morgan Stanley to Consolidate Mumbai GIC operations to a Single Campus at Oberoi Realty's Commerz III Building in Goregaon

Steel Strips Wheels Ltd receives new orders from EU and USA

MBL Infrastructures Ltd gets three favorable arbitration awards

Gitanjali Gems Ltd to be liquidated

Qualcomm Ventures to invest Rs. 730 crore in Jio Platforms

Aarti Surfactants Limited to list on July 14, 2020

Hindustan Unilever Ltd board to consider quarterly results on July 21, 2020

Avenue Supermarts Ltd reports earnings for Q1FY21

Clariant Chemicals' declares Special Interim Dividend of Rs. 140/- per share

Website Created & Maintained by : Chennai Scripts
West Mambalam, Chennai - 600 033,
Tamil Nadu, India

disclaimer copyright © 2005 - 2019