Tata Consultancy Services (BSE: 532540, NSE: TCS), a leading global IT services, consulting, and business solutions organization, has expanded its strategic partnership with Posten Norge AS, a Nordic postal and logistics group, to build a digital stack that will enable product innovation and a superior customer experience.
Posten began its partnership with TCS in 2013. Over the last six years, the partnership has resulted in a round the clock IT platform and the implementation of various digital business solutions.
The expanded partnership will focus on developing modern, intelligent and automated solutions for Posten, in the areas of mail, communications and logistics. TCS will also enable the adoption of agile working methods, harmonize IT services, drive automation and accelerate the company's growth and transformation journey.
"Through our renewed and expanded partnership with TCS, Posten will be able to adopt new modern technologies and working methods and ultimately provide a first-class service to all of our customers," said Arne Erik Berntzen, CIO, Posten Norge AS.
"Our contextual and domain knowledge combined with a focus on customer satisfaction and innovation makes us a preferred partner for our customers. We are pleased to expand our relationship to create a strong digital foundotion to support Posten's strategy of a customer-oriented, simplified ond profitable business," said Rajan Maheshwari, Country Manager, Norway, TCS.
"The postal industry is undergoing fundamental changes and postal organizations have harnessed digital technology to convert challenges into opportunities. Posten is at the forefront of this transformation to be a customer centric organization. We are proud to support it in this journey," said Arun Pradeep, Head, Travel, Transportation & Hospitality Industry Unit, Europe, TCS.
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