Tata Consultancy Services (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, announced that it has been recognized for Excellence in Digital Transformation in the 2019 Pega Partner Awards. The award recognizes TCS for developing and delivering digital process automation (DPA) solutions for clients within the financial services industry. Solutions include digital technologies such as AI and automation to transform business processes and reimagine the customer experience.
Using TCS' Business 4.0™ thought leadership framework and Machine First™ approach, TCS has delivered global business projects with Pega that enable seamless digital transformation for customers, allowing them to radically rethink their key business processes and achieve performance breakthroughs that meet their digital goals.
"Adopting a machine first approach to digital transformation is helping enterprises successfully augment human capability with automation and AI to support complex problem solving and better decision making," said PR Krishnan, Global Head, Enterprise Intelligent Automation and Artificial Intelligence Unit, TCS. "TCS is honored to receive the Excellence in Digital Transformation award from Pega, and we are excited to see our partnership evolve across ecosystems to build intelligent enterprises that improve customer experiences and business operations."
"We're happy to acknowledge TCS' high performance with this Excellence in Digital Transformation award," said Ken Nicholson, Vice President, Global Alliances, Pegasystems. "We honor and celebrate our alliance partners, who play an essential role in delivering transformational business outcomes for our mutual clients, and we're proud to acknowledge the role TCS has played in this respect."
TCS is a Pega Global Alliance partner with one of the largest service practices around, spread across North America, Europe, APAC, India, and the Middle East. Over the past 19 years, TCS has executed large, complex, multi-geo transformational projects for some of the largest corporations across industries, with offerings that include robotic process automation, business process and decision management systems, conversational systems (chatbots/virtual agents), natural language processing, machine learning, and AI-led solutions.
This builds on Pega's previous recognition of TCS in its PegaWorld Partner Awards program, including: Partner Excellence in Thought Leadership: Agile Enterprise (Digital Process Automation, 2018), Advanced Practice Development (2017), and Best Transformation Project (2016).
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