Mutual Funds Commodities Research Tax Planning IPO Our Team Contact Us    
Google
Web www.equitybulls.com
Stock Report

| More

Hinduja Global Solutions Ltd announced as winner of Contact Centre of the Year award

Posted On: 2014-09-19 23:20:58

Hinduja Global Solutions Limited (referred to as "HGS" or the "Company") (Listed on NSE & BSE India) was announced as the winner of the Contact Centre of the Year award at the Ottawa Regional Contact Centre Association (ORCCA) Contact Centre Excellence Awards. Winners received their awards at the Ottawa Convention Centre September 10, 2014.

Award finalists were required to meet stringent criteria, including a focus on people development, strong employee engagement programs, quality assurance, and customer satisfaction. Winning contact centers have sound channel management strategies in place, strong levels of employee satisfaction, and are active corporate citizens who support a variety of community-based events and charities.

The HGS Pembroke site, which employs nearly 400 customer care agents, provides 7/24/365 support to two major clients and handles nearly 2.5 million inbound calls a year. Some best-in-class practices that contributed to the win include:

- A robust employee reward, recognition, and bonus program that helped reduce attrition by 18% over the previous year and improved overall employee satisfaction.

- A consistent coaching culture, which led to formal recognition as a "Top Performing Vendor" for one of its clients.

- A tribe-based team structure that contributes to an atmosphere of performance competition.

On winning the award, Geoff Oakie, HGS SVP, Operations and IT, said, "At HGS, we're very proud to be recognized as a contact center industry leader in the National Capital Region. The team in Pembroke consistently strives to achieve the highest standards of excellence for customers, employees and the community and this award is a great validation of that ongoing effort. Congratulations to the management and staff in Pembroke who have worked passionately to create a strong, open team environment focused on people, performance, and client partnerships."

Shares of HINDUJA GLOBAL SOLUTIONS LTD. was last trading in BSE at Rs.667.55 as compared to the previous close of Rs. 677. The total number of shares traded during the day was 7512 in over 1199 trades.

The stock hit an intraday high of Rs. 697 and intraday low of 665.75. The net turnover during the day was Rs. 5121794.


Source: Equity Bulls

Click here to send ur comments or to feedback@equitybulls.com





Other Headlines:

Dr. Reddy's Laboratories receives approval for Aspirin and Extended-Release Dipyridamole Capsules in the U.S. Market

Trident Ltd Q2 FY19 net profit jumps to Rs. 109.14 crore

Alkali Metals Ltd Q2 PAT drops to Rs. 0.40 crore

Control Print Ltd board to approve quarterly results on Oct 27, 2018

Gujarat Gas Ltd board to announce Q2 FY19 results on Nov 3, 2018

Bajaj Corp Ltd board to consider second quarter results on Oct 23, 2018

Inspirisys Solutions Ltd board to approve 2nd quarter results on Nov 5, 2018

Emami Ltd board to announce Q2 FY19 results on Oct 30, 2018

Steelcast Ltd calls for board meeting on Oct 29, 2018

Tribhovandas Bhimji Zaveri Ltd calls for board meeting on Oct 31, 2018

Jindal Stainless Ltd board to consider Q2 results on Oct 26, 2018

Century Textiles & Industries Ltd board to announce Q2 results on Oct 29, 2018

Trident Limited Board declares Second Interim Dividend of Rs. 0.60

Lupin receives tentative FDA approval for generic Lurasidone Hydrochloride Tablets, 20 mg, 40 mg, 60 mg, 80 mg and 120 mg

TV18 Broadcast Limited announces Q2FY19 results

Astron Paper & Board Mill Limited commissions new plant

Suprajit Engineering Ltd board to announce quarterly results on Nov 14, 2018

Steel Strips Wheels Ltd expects to achieve highest ever quarterly sales in Q3

Subex Ltd board to consider second quarter results on Oct 31, 2018

Motherson Sumi Systems Ltd board to approve Q2 results on Nov 14, 2018

Heritage Foods Ltd calls for board meeting on Oct 31, 2018

Astron Paper & Board Mill Ltd commences commercial production at PM-2

HeidelbergCement India Ltd board to consider 2nd quarter results on Oct 25, 2018

Network18 Media & Investments Limited announces Q2FY19 results

Meera Industries Ltd Q2 FY19 net profit climbs to Rs. 2.04 crore

IndusInd Bank Ltd Q2 PAT up at Rs. 920.25 crores

MT Educare Ltd Q2 net profit at Rs. 1.43 crore

Crude Oil Storage Tanks, designed and constructed by Punj Lloyd, enter 'Malaysia Book of Records'

Tata Investment Corporation Ltd board to approve Q2 FY19 results on Nov 2, 2018

Cera Sanitaryware Ltd board to announce Q2 results on Nov 1, 2018

Sun Pharma Advanced Research Company Ltd calls for board meeting on Oct 29, 2018

Cupid Limited receives order worth Rs. 7.3 crore from UNFPA

Banco Products India Ltd board to announce 2nd quarter results on Oct 25, 2018

Archidply Industries Ltd calls for board meeting on Oct 29, 2018

Jubilant Life Sciences Ltd board to approve second quarter results on Oct 22, 2018

Kaya Ltd board to consider Q2 results on Nov 2, 2018

Tata Power inaugurates its second 'All-women' Customer Relations Centre in Borivali, Mumbai

Vaibhav Global Ltd board to announce Q2 results on Oct 29, 2018

Diamines & Chemicals Ltd announces resignation of CFO

Panasonic Energy India Company Ltd board to consider 2nd quarter results on Oct 30, 2018

CRISIL reaffirms ratings of Ajanta Soya Ltd

Maral Overseas Ltd board to approve Q2 FY19 results on Nov 2, 2018

Unjha Formulations Ltd calls for board meeting on Nov 3, 2018

PVR Ltd opens Multiplex at 'KC, Jammu'

White Organic Agro Ltd announces completion of initial order of cluster beans

Brickwork Rating India reaffirms ratings of Transcorp International Limited

Orient Refractories Ltd board to consider Q2 FY19 results on Oct 30, 2018

Vakrangee Launches its 40+ NextGen Vakrangee Kendras in the National Capital Region

L&T Heavy Engineering Wins Orders Valued Rs. 1,050 Crore

Supershakti Metaliks Ltd calls for board meeting on Nov 3, 2018







Website Created & Maintained by : Chennai Scripts
West Mambalam, Chennai - 600 033,
Tamil Nadu, India

disclaimer copyright © 2005 - 2018