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There will be occasions when you have a grievance against the company in which you are a stakeholder. It may be that you have not received the share certificates on allotment or transfer; it may be that you did not receive the dividend/interest warrant or refund order; perhaps you did not receive the annual accounts, etc. While you would first approach the company in that regard, you may not be satisfied with the company's response thereto. You would like to know whom you should turn to get your grievance redressed. The following table would provide you the guidance in this regard.

Nature of Grievance

Can be taken up with

Nature of Grievance

Can be taken up with

In case of any Public Issue

Regarding listed debentures

non-receipt of

refund order

interest on delayed refund

allotment advice

share certificates

duplicates for all the above

revalidations

- Registrars to the issue
- SEBI
- Department of Company Affairs
- Stock exchanges

non-receipt of

interest due

redemption proceeds

interest on delayed payment

- The Debenture Trustees
- SEBI
- Department of Company Affairs
- Stock exchanges

In case of a listed security
non-receipt of the certificates after :

transfer

transmission

conversion

endorsement

consolidation

splitting

duplicates of securities

- SEBI
- Department of Company Affairs
- Stock exchanges

Regarding Bad delivery of Shares	- Bad delivery cell of the stock exchange
Regarding Shares or debentures in unlisted companies	- Department of Company Affairs
Deposits in collective investment schemes like plantations, etc.	- SEBI
Units of Mutual Funds	- SEBI
Fixed Deposits in banks and finance companies	- Reserve Bank of India
Fixed Deposits in manufacturing companies	- Department of Company Affairs

Investor Information centres set up in every recognised stock exchange (to deal with complaints regarding the securities traded/listed with them) will take up all other complaints regarding the trades effected in the exchange and the relevant member of the exchange.

Moreover two other avenues are always available to the investors to seek redressal of their complaints which are through :

Complaints with Consumers' Disputes Redressal Forums

Suits in the court of Law

Offices of SEBI:

SEBI Offices	Jurisdiction for companies having their Registered Offices in
Head Office: Mittal Court ‘B’Wing, 1^st Floor 224, Nariman Point MUMBAI - 400 021 Earnest House, 14^th floor 194, Nariman Point, MUMBAI - 400 021	Gujarat, Maharashtra, Madhya Pradesh, Dadra and Nagar Haveli, Goa.
Northern Regional Office: Block No.1, Rajendra Place Dist. Centre NEW DELHI - 110 008	Haryana, Himachal Pradesh, Jammu and Kashmir, Punjab, Rajasthan, Uttar Pradesh, Chandigarh and Delhi
Eastern Regional Office: FMC Fortuna, 5^th floor 3234/3A, AJC Bose Road, KOLKATA - 700 047	Assam, Bihar, Manipur, Meghalaya, Nagaland, Orissa, West Bengal, Arunachal Pradesh, Mizoram and Tripura
Southern Regional Office: 3^rd Floor, D’Monte Building, No.32, D’Monte Colony, TTK Road, Alwarpet, CHENNAI - 600 018	Andhra Pradesh, Karnataka, Kerala, Tamil Nadu and Pondichery